Our promise is simple, love Tide or your money back.

The Tide promise is our commitment to you and the products that we make. If for any reason you feel Tide doesn't work for you, just send back any unopened cans and we will refund you for them. No questions asked. Well apart from why didn't you love it?

Make a Promise

Login to your account and request a promise refund. One of the team will get in touch to outline the process to send the goods back.

Pack & Ship

You can either choose to send back using your own delivery service or use our delivery returns service for £4.95.

Money Back

When we receive the unused items back we will process them at our warehouse and then provide a refund.

Say Goodbye Hello

We don't like seeing anyone leave but we do want you to get the most enjoyment out of our products . You're always welcome back.